Management Team

As Executive Vice President of Sales and Project Management, Frank oversees the day to day operations of Sales, Project Management,Marketing and Customer Service for our Northeast Region.

Frank strives to provide outstanding value to our customers by delivering innovative Litigation Support solutions. From coordinating global forensic collections to managing high profile litigations for top 20 law firms, Frank has the relevant experience to add value to any relationship. His proven track record of exceeding customer expectations has been instrumental in strengthening SuperiorGlacier’s leadership position in the market. Frank truly commits himself to completely understanding his client's needs and objectives. With his industry knowledge honed from a very successful 9 year career in Litigation Support, he provides a consultative approach to help determine a proper plan for each of his clients.

Frank has performed a wide variety of roles during his tenure with SuperiorGlacier. His responsibilities at SuperiorGlacier have encompassed all aspects of sales, customer service and management. . His proven track record of exceeding customer expectations has been instrumental in strengthening SuperiorGlacier’s leadership position in the market.
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As the Vice President of Operations for SuperiorGlacier, Mike oversees all Scanning, Duplication and Print production for the Company.

With over 18 years of Production Management and Litigation Support experience, Mike ensures delivery of accurate, cost-effective and timely client work through consistent attention to organization, process and customer service.

Whether supporting a cast of litigation attorneys from various law firms or processing time sensitive material for large investment banks or insurance companies in the Wall Street area, Mike’s growing operations experience is rooted in great client service.
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Russ Lake manages the healthcare related sales efforts at SuperiorGlacier. Mr. Lake has built an experienced, solution-focused team of knowledgeable sales professionals to craft value-oriented solutions in support of client's healthcare support needs. The SuperiorGlacier sales team is bringing its expertise to the distinct markets of Hospitals, Nursing Homes and Physicians.

Russ' 25 year background includes 10 years in the healthcare services industry managing teams of sales persons in a variety of well-known top-tier sales force businesses including, ServiceMaster Industries, Reuters America, and Bloomberg, LP - as its first Director, Sales and Marketing.
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As Vice President of Project Management, Michael oversees project management for all of Superiorglacier’s offices. His 10 years of experience combine the skills of professional project management with the knowledge and experience required for successful work in the litigation support industry.

Michael started his litigation support career as a Data Analyst. After 2 years he then made the transition into Project Management. His hard work and dedication as a Project Manager helped pave the way for his most recent promotion to Vice President of Project Management and Technical Sales. He has managed large scale imaging, hosting, coding and electronic discovery projects that included Top 100 law firms and Fortune 500 Companies.
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Jodie started her career as an account executive in 2004 and has risen to her current position as Director of Sales for New York. During her 5 year sales career she has been successful in developing and forging solid relationships with her clients. Her commitment to the clients’ needs, understanding of their objectives, and her industry knowledge were fundamental to her sales career. Her clients greatly benefited from Jodie’s dedication and consultative sales approach.

Jodie is a creative, high achieving executive who leads by example in educating her sales team. She is responsible for promoting SuperiorGlacier’s services, managing sales accounts, improving revenue, and generating new business.
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Christopher has over 19 years of litigation support and consulting experience working with counsels providing data analysis, document management, training and support services. As Director of Hosting Systems he is responsible for managing the support team which manages over 500 active client end-users on multiple hosting platforms. His team actively supports and consults on over 200 databases representing about 10 terabytes of client data.

Christopher is an expert in working with many Litigation Support Products such as IPRO, iConect, Concordance, Clearwell, Concordance FYI,
LiveNote, Syngence, Equivio, Catalyst, Inference Data and Lotus Notes- CaseWorks, among others.

Prior to joining SuperiorGlacier, Christopher spent 10 years with Legal Information Technology, primarily as a Production Manager, working on large litigation matters. Christopher has traveled extensively in order to manage large on-site projects.

Certifications:

Clearwell Certified
Concordance Trainer
Catalyst Administrator
iConect Administrator
Lotus Notes Developer
Concordance FYI Administrator
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Cornell has over 13 years of industry experience in the Litigation Support/ Project Management field. He has performed a wide variety of roles ranging from Paralegal to Project Manager. Since joining the company 8 years ago Cornell’s success has paved the way for him to become the Head of the project management team for all of New York. He has lead, consulted and trained on product development, software delivery and network infrastructure. Cornell is an expert at large scale project management while serving as a liaison between Attorneys and Litigation Support Departments.

Certifications:
Concordance Trainer
iConect
Concordance FYI Administrator
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Irina is the Manager of Data Services. Based in SuperiorGlacier’s New York office, Irina is an experienced professional with a strong experience in electronic discovery and data analytics.

She is in charge of the day to day management of all Data functions. She also oversees our India Data Team and their operations.

With her years of litigation support experience, Irina ensures delivery of accurate and timely client requests through consistent attention to detail, process and service. She guides her team, striving for a quality product to satisfy our client’s needs.

Irina started at SuperiorGlacier as a Data Analyst 5 years ago and her success helped pave the way for her recent promotion to Manager of Data Services.
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Billy Davidson is an IT professional with over 14 years of success in Information Technology. Billy is a true IT leader, he is an expert in infrastructure design, engineering and aligning technology investments with business goals.

As Director of Information Technologies, Billy is responsible for providing technology leadership and support in the design and implementation of infrastructure technology and end user support. Ensuring operational stability and robust performance through out the enterprise. Reviews and prioritizes help desk tickets and requests with IT System Engineers. Plans, resources and executes IT requirements for client projects. Technical lead on SuperiorGlacier IT initiatives such as IT policies and procedures, IT expenditure planning, business continuity and disaster recovery.

Prior to joining SuperiorGlacier, Billy spent 4 years with Legal Information Technology, primarily as a Systems Engineer, working on system and network design, implementation and support.

Specialties:
Infrastructure Design
Server Architecture
IT Compliance
Project Planning and Management
Change Management
ITIL Best Practices
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Mendel leads the software development team at Superior Glacier, which is responsible for the development and maintenance of our custom applications. He has over 14 year’s experience of administrating and developing RDBMS, in particular MS SQL Server and MS Access, as well as the programming languages VB .NET, C#. NET and VBA. Mendel has been with Superior Glacier since 2000 and has since successfully built a Windows Client-Server application named ‘PTA’ (Production Tracking & Accounting) which tracks and stores, with comprehensive detail, the complete life cycle of every project or service we provide to our clients.
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