SuperiorGlacier - Process Matters
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Partners

SuperiorGlacier’s trusted partners provide software tools and expert services that enhance our ability to provide our customers with an end-to-end litigation support solution using the best available tool or expertise for the matter at hand. SuperiorGlacier’s staff of skilled litigation support project managers seamlessly and efficiently blend our services with those of our partners, providing clear communication to our customers, along with a unified view of the entire project.

SuperiorGlacier relies on a suite of IPRO’s  industry- leading tools for scanning, OCR, TIFF to PDF conversion and image viewing.  In addition, we re-sell IPRO View and provide training on use of the tool to our clients.
Identification, Preservation and Collection
The highly regarded Business Intelligence Associates organization has frequently collaborated with SuperiorGlacier to provide our clients with assistance in the forensically correct preservation and collection of potential responsive data.  With the aid of BIA‘s DiscoveryBOT we identify, collect and preserve potentially responsive ESI remotely from a client’s worldwide corporate network.
Deepdive Technologies’ D500 appliance is used by the SuperiorGlacier team to assist clients in the identifying potentially responsive documents on a corporate network.  The D500 scans network workgroups/domains, computers, and Windows file-shares where potentially responsive loose documents may be found.   When the discovery process is complete, the DD500 automatically copies, filters, and preserves electronic legal data over the computer network in a forensically sound manner, non-intrusively and without disrupting normal business operations.
SuperiorGlacier works with The Oliver Group to assist clients in developing and executing comprehensive, efficient and forensically sound data acquisition efforts.
As an authorized reseller of Wave Software’s award-winning Trident suite of products, SuperiorGlacier is able to advise and assist clients in the identification of potentially responsive emails for further processing and production, eliminating unresponsive files at the beginning, saving both time and money.
Processing, Review and Analysis
When our clients need access to ESI stored on tapes, optical disks or other electronic media that is not readily accessible, SuperiorGlacier relies on the unparalleled expertise and flexibility of National Data Conversion to aid us in preparing ESI for processing and review.
Superior Glacier is an authorized CT Summation reseller and routinely produces data load files formatted specifically for the pioneering CT Summation software.  In addition, we utilize their Discovery Cracker software to process electronically stored information.

As a Distinguished Concordance Distributor, SuperiorGlacier is certified to provided training to new Concordance users, as well as the LexisNexis CaseMap, TimeMap, and TextMap products.  In addition, we routinely provide Concordance-specific data load files.
SuperiorGlacier routinely delivers data load files compliant with FTI’s Ringtail Legal™, a widely-used Web-based litigation document management platform.
iCONECT’s easy-to-use, hosted litigation review platform supplies one of the critical building blocks of SuperiorGlaciers’ support of the electronic discovery process.  Our team of experienced litigation support staff provides training and ongoing support for your staff for as long as the review platform is needed.
Through the use of ZyLAB’s ZyIMAGE software, SuperiorGlacier is able to offer clients access to investigative tools to archive, search and retrieve vital information, as well as analyze and redact specific information on a secure, scalable, hosted review platform.
Presentation
SuperiorGlacier teams with the Digital Evidence Group when a trial calls for high-quality presentation materials.  The Digital Evidence Group supplies the expertise and staffing to help you present your case using the best available tools.
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